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Caso você saiba a categoria da sua dúvida, você pode escolher uma das categorias abaixo para perguntas frequentes. Catalogo:
Resultados:
Q (488):
Eu tenho uma placa-mãe TRX40. No gerenciador de dispositivos há um dispositivo RTK Boot sendo exibido com um ponto de exclamação e a saída de som não emite som?(2020/4/1)
A:Se existe um dispositivo RTK sendo exibido no gerenciador de dispositivos e a saída de som não pode ser utilizada, por favor siga os passos abaixo para remover o dispositivo RTK e permitir que o áudio funciona corretamente.
Passo 3. Clique com o botão direito no Botão Iniciar , na Área de Trabalho e selecione Gerenciado de Dispositivos para verificar se existe o RTK Boot sendo exibido em seu sistema.
Passo 5. Dê um clique duplo em UacCodecDownload_AllInOne_RsProxy_2.64.10
Passo 6. Pressione o botão Start para iniciar a gravação do firmware de áudio.
Passo 7. Uma vez que o processo estiver concluído, a ferramenta irá exibir Pass o que significa que o firmware de áudio foi gravado com sucesso e não deve mais haver um dispositivo RTK boot sendo exibido no Gerenciador de Dispositivos.
Q (487):
Quando eu gravo através do Microfone no Windows 10 1909, há ruídos agudos nas gravações. (2020/1/1)
A:Se um ruído agudo for ouvido durante as gravações, por favor escolha um dos métodos abaixo para evitar o ruído agudo.
Método 1:
Passo 1.
Faça o download do driver de áudio de alta definição Realtek a partir do site da ASRock.
*Por favor certifique-se de que o seu cabo de rede está conectado quando for instalar o driver de áudio Realtek.
Passo 2:
Abra o "Realtek Audio Console”.
Passo 3.
Ative a opção "Noise suppression reduces ambient stationary noises” no app Realtek Audio Console.
Passo 4.
Uma vez que a configuração acima estiver habilitada, a qualidade da gravação irá melhorar.
Método 2:
Passo 1.
Consulte os passos 1 e 2 do método 1 para abrir o "Realtek audio console”.
Passo 2.
Ajuste o Microphone Boost para +0db.
Passo 3.
Uma vez que o valor de boost for ajustado para +0db, a Qualidade de gravação irá melhorar.
Q (468):
Como eu instalo o App Sound Blaster Connect no Windows 10 RS4 ou superior?(2018/10/1)
A:Em geral, o sistema irá fazer o download do app automaticamente em segundo plano depois de instalar o driver Realtek Audio. Por favor digite "Sound Blaster Connect” na busca do Win10 para acessar o App.
Se o App não aparecer em seu Sistema, por favor siga os passos abaixo para instala-lo manualmente.
1. Certifique-se de que sua placa-mãe suporta Creative Sound com o driver Realtek Audio instalado.
* Por favor visite a página de especificação da placa-mãe em www.ASRock.com para detalhes.
* O driver Realtek Audio pode ser instalado / baixado do CD de Suporte e do site oficial da ASRock.
2. Acesse o "Sound Blaster Connect” na Microsoft Store e clique em "Obter” para iniciar o download. https://www.microsoft.com/en-sg/store/p/sound-blaster-connect/9n66rljrt8z2
3. Após a instalação, clique em Executar para abrir o App.
Por favor consulte a tabela abaixo para verificar quais placas suportam o Creative SoundBlaster Cinema5.
Q (469):
Como instalar o App Realtek Audio Console no Windows 10 RS4 ou superior?(2018/10/1)
A:Em geral, o sistema irá fazer o download automaticamente do App em segundo plano após a instalação do driver Realtek Audio.
Por favor digite "Realtek Audio Console” no busca do Win10 para acessar o App.
*Por favor conecte o cabo de Rede quando instalar o driver Realtek Audio driver.
Se o App não aparecer em seu Sistema, por favor siga os passos abaixo para instala-lo manualmente.
1. Vá para o gerenciador de dispositivospara verificar se o driver Reaktek Audio está instalado.
* Realtek Audio driver pode ser instalado / baixado de nosso CD de Suporte e do site oficial da ASRock: www.ASRock.com.
2. Por favor consulte o seguinte link para acessar o "Realtek Audio Control” na Microsoft Store clique em "Obter” para iniciar o download. https://www.microsoft.com/store/productId/9P2B8MCSVPLN
3. Após a instalação, clique em Executar para abrir o App.
Q (457):
Eu gostaria de utilizar o Windows Mixed Reality Headset na HDMI on-board, o que eu devo fazer?(2017/12/1)
2. Se uma placa de vídeo externa estiver instalada, por favor ative "IGPU Multi-Monitor” na BIOS.
Caminho da BIOS: Advanced > Chipset Configuration > IGPU Multi-Monitor
3. Faça o download do driver da VGA versão 15.60.01.4877 a partir do centro de downloads da Intel e instale em seu sistema.
Link de Download: https://downloadcenter.intel.com/product/128199/Graphics-for-8th-Generation-Intel-Processors
4. Instale o conector USB 3.0 do "Windows Mixed Reality Headset” na porta USB3.0 on-board.
5. Instale o conector HDMI do "Windows Mixed Reality Headset” na porta HDMI on-board
O Windows Mixed Reality Headset deverá funcionar agora.
Q (455):
Como eu reproduzo Dolby ATMOS através de um receiver na Z270 Gaming-ITX/ac?(2017/10/1)
A:Por favor consulte os requerimentos, configurações e procedimentos a seguir.
[Requerimentos]
SO: Windows 10
Receiver / decodificador: Onkyo TX-NR 747 ou outro receiver que suporte HDCP 2.2
Reprodutor: Drive Blu-ray Pioneer Ultra HD
Disco BD: A maioria dos filmes BD 3D / 4K
Software de Reprodução: Power DVD 14 ou mais novo
[Instalação]
1. Quando o sistema iniciar, pressione "F2" para entrar na tela de configuração da UEFI.
Vá para Advanced > CPU Configuration e ative "Software Guard Extensions" na BIOS.
Pressione "F10" para salvar e sair da tela de configuração da BIOS.
Press "F10" to save and exit the BIOS setup screen.
2. Inicialize no S.O. Instale todos os drivers da placa-mãe.
Instale o driver ME ver: 11.6.0.1126 (suporta Blu-ray Ultra HD). Faça o download do driver no endereço a seguir: http://www.asrock.com/MB/Intel/Fatal1ty%20Z270%20Gaming-ITXac/index.asp#osW1064
3. Vá para Control Panel > Hardware and sound > Sound e selecione "Receiver output”.
Q (396):
O DTS Connect 5.1 Surround funciona no Windows 10? (2015/8/1)
A:Por conta de limitações do SO Microsoft Windows 10, o DTS Connect 5.1 Surround não funciona no Windows 10.
Se você quiser utilizar o DTS connect 5.1 Surround, por favor escolha uma versão anterior ex. Windows 8.1/ Windows 8/ Windows 7.
Q (350):
Quando eu reproduzo músicas ou filmes no Media Player no Win8 32/64bit, o Media Player para inesperadamente e mostra uma mensagem de erro sempre que eu plugo um fone de ouvido no painel de áudio frontal. O que eu posso fazer? (2013/9/1)
A:Por favor reabra o Media Player e reproduza o arquivo novamente para obter o áudio do painel frontal.
Q (297):
How do I setup digital sound (DTS5.1, Dolby5.1, DTS HD Master and Dolby True HD) output via HDMI or SPDIF?(2011/11/1)
A:Requirements:
OS: Windows7, Vista SP2 or later.
Receiver / decoder: Onkyo TX-SR608 amplifier for example:
Playback software: for example Power DVD10 v10.0.2025.52 or other playback software.
Setup:
1. Please install all drivers from support CD, after that please check device manager, there should be no any "!" or "?" on list.
2. Please enter Control Panel > Hardware and Sound > Sound,
If you would like to output via HDMI, please select [HDMI output]
If you would like to output via SPDI, please select [Digital output]
*Different motherboard/chipset may show different information, above picture is for references only.
3. Enter the Audio settings in your application.
We take Power DVD 10 here for example: Choose the Speaker environment and Output modes as you want.
4. Set your decoder/amplifier to the digital sound output, which you want.
5. Set the correct output format on your content /source manual.
6. Then you can play the content/source.
Q (263):
If I use AC'97 front audio panel with VIA® audio codec motherboard, how do I connect AC'97 front panel to HD Audio header on the motherboard?(2010/2/10)
A:If you use AC'97 front audio panel, please install it to the HD audio header as below:
A. Connect Mic_IN (MIC) to MIC2_L.
B. Connect Audio_R (RIN) to OUT2_R and Audio_L (LIN) to OUT2_L.
C. Connect Ground (GND) to Ground (GND).
D. MIC_RET and OUT_RET are for HD audio panel only. You don't need to connect them for AC'97 audio panel.
E. Enter BIOS Setup Utility. Enter Advanced Settings, and then select
Chipset Configuration. Set the Front Panel Control option from [Auto] to [Enabled]. For Windows® XP
F. Enter Windows® system. Click the icon on the lower right hand taskbar to enter VIA® ADeck. Click "Mixer", select "Front Microphones", choose "Front Mic Boost", and leave.
Like below picture:
H. If you want to hear your voice through Front Mic, Please click "Mixer", select "Play Back", choose "Front Mic", and leave.
Like below picture: For Windows® Vista™ / Windows® 7
F. Enter BIOS "Chipset Settings" page, manual [Front Panel] to [Enable].
G. Enter Windows® system. Click the icon on the lower right hand taskbar to enter VIA® VDeck. Click "Front Mic", select "Default Device"
H. If you want to hear your voice through Front Mic, Please click "Speaker Output" icon.
Like below picture:
Q (245):
I install ATI 2xxx, 3xxx, 4xxx series PCIE VGA card on the motherboard. After installing all Windows® XP drivers from the motherboard, it still shows an unknown "audio device on the high definition audio bus." message under device manager. What could I try?(2009/1/12)
A:There is an integrated audio chip in the ATI 2xxx, 3xxx, 4xxxx series graphics cards.
Please install ATI HDMI audio driver.
http://ati.amd.com/support/drivers/xp/hdmiaudio-xp.html
Q (241):
I have a motherboard with Realtek HD Audio Codec. When I use Windows® XP SP3 or upgrade to Windows® XP SP3, the onboard audio doesn't work. What could I try?(2008/11/27)
A:Please try the Realtek latest audio driver.
The driver is available from this link: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
Q (232):
I install more than 2GB system memory on my system. When I run the "Sound Recorder" under Windows® XP, it always shows the following error message. What's wrong? (2008/7/31)
A:This is the limitation of Windows® XP. Please refer to the Microsoft® Knowledge Base for details: http://support.microsoft.com/kb/284893
Q (230):
When I install Realtek HD Audio driver, I found the system shows below error message. What can I do? (2008/6/26)
A:Please refer to below steps to reinstall Realtek HD Audio driver:
1.Enter into "Add or Remove Programs" and remove "Realtek High Definition Audio Driver"
2.Disable all "Microsoft® UAA Bus Driver for High Definition Audio" in Device Manager first
3.Then uninstall all "Microsoft® UAA Bus Driver for High Definition Audio" from the system.
4.Reboot system
5.Reinstall "Realtek HD Audio driver" from Motherboard Support CD.
If you still meet this problem, please reinstall fresh Windows® system.
Q (226):
My motherboard with Realtek ALC662 audio codec supports 5.1 channel HD Audio. But it has 3 audio connectors (Light blue, Lime and Pink) on the rear audio panel. How do I connect my 5.1 channel speakers to the rear audio panel?(2008/3/24)
A:Please refer to following steps to connect your 5.1 channel speakers:
1. Connect the "Rear Speaker" to Line In (Light blue) port
2. Connect the "Front Speaker" to Line Out (Lime) port
3. Connect the "Central / Subwoofer" to Microphone (Pink) port
4. Adjust the "Audio I/O" setting to "6CH Speaker" in REALTEK Audio Management. Please refer to the following picture:
Q (207):
After installing ATI HDMI audio driver for my ATI HD 2xxx series PCIE card, I found the onboard sound will not work. How do I fix the problem?(2007/9/10)
A:Please kindly refer to below steps to check your system setting.
1.Please double check the onboard sound is working properly in Device Manager.
(If not, please reinstall Realtek HD Audio driver from Support CD.)
2.Enter the Sound setting in the Control Panel.
3.If the Default device of the Sound playback is "ATI HD Audio rear output", please change it to "Realtek HD Audio output".
4.Press "OK" to save setting.
Q (200):
I have a motherboard with Realtek HD audio codec. After resume Windows® Vista™ from sleep or from hibernation, the high definition audio device may no longer work. How do I solve this?(2007/4/25)
A:This is caused by Microsoft. It can be solved by installing the Microsoft® Hot fix. Please refer to the Microsoft® Knowledge Base: http://support.microsoft.com/kb/929685/en-us
Q (198):
I have a motherboard with Realtek HD audio codec. After installing the Microsoft® Security Update 925902 and 928843, my system shows the following error message. How do I fix this? (2007/4/20)
A:This is caused by Microsoft. It can be solved by installing the Microsoft® Hot fix. Please refer to the Microsoft® Knowledge Base: http://support.microsoft.com/kb/935448/
Q (196):
My onboard audio is Realtek HD audio. In the Windows® Vista™, I can't use Sound Recorder to record the audio. What should I do?(2007/3/19)
A:Please refer to below steps to set the audio device.
1.Install Realtek HD Audio driver from motherboard Support CD. Or download the Realtek HD audio driver from ASRock website.
https://www.asrock.com/support/Download.asp
2.Plug in your recording devices (Microphone or other devices) to the Line-in port (or Microphone port), and then the recording device will show up "Line In" (or "Microphone") icon. Please kindly refer to below image. (Control Panel > Sound > Recording)
*Before plug in the recording devices:
*After plug in the recording devices:
3.Reopen the Sound Recorder to record the audio.
Q (193):
I plugged a headphone in my ASRock motherboard with Realtek HD Audio, and set the "Audio I/O" from "2CH" to "Headphone" in Realtek Audio Manager (picture1).
But the Realtek Audio Manager always recognized my headphone as 2CH speaker after I restarted the operating system (picture2).
What should I do?(2007/1/16)
A:Please refer to the following steps to set up the Realtek Audio Manager correctly.
1.Please remove all audio I/O (Headphones, Speakers, Microphone...) from the motherboard.
2.Please go to Realtek Audio Manager and set the "Audio I/O" you want.
3.Click ok.
4.Please plug your audio I/O back.
5.Restart your system.
Q (192):
I would like to use the analog CD-in function in Windows® Vista™. But the "Analog" item of Playback and Rip can not be selected in Windows® Vista™. It was gray. Why? (Here is the screenshot.) (2007/1/16)
A:Windows® Vista™ operating system does not support the analog CD-in. The output of CD/DVD-ROM playback will be digital only.
Q (172):
My onboard audio is AC'97 audio. The front panel audio connector cables of my case are different from the description of manual. How should I connect them? Please advice.(2006/4/21)
A:The wording on the front panel connector cables may be different by each chassis manufacturer. Please check the function of each cable. Otherwise it may damage the board if cables are connected to the wrong connectors. We found that if you connect the "GND" (Ground) or "USB VCC" (USB Power) connector pins to the "+5V" pin, it will damage the motherboard after booting up the system. So we recommend you must not install any connector on the +5V pin of the Front Panel Audio header. It will not affect the Audio function if you remove the connector from the +5V pin.
For this reason, we will remove the +5V pin from the Front Panel Audio header of our products in the future.
There are three examples for your reference, please refer to the following pictures.
Q (164):
If I use AC'97 front audio panel with, how do I connect to the High Definition Audio header on the motherboard and get front audio work?(2006/2/17)
A:If you use AC'97 audio panel, please install it to the front panel audio header as below:
A. Connect Mic_IN (MIC) to MIC2_L.
B. Connect Audio_R (RIN) to OUT2_R and Audio_L (LIN) to OUT2_L.
C. Connect Ground (GND) to Ground (GND).
D. MIC_RET and OUT_RET are for HD audio panel only. You don't need to connect them for AC'97 audio panel.
E. Enter BIOS Setup Utility. Enter Advanced Settings, and then select Chipset Configuration. Set the Front Panel Control option from [Auto] to [Enabled]. For Windows® XP
F. Enter Windows® system. Click the icon on the lower right hand taskbar to enter Realtek HD Audio Manager. Click "Audio I/O", select "Connector Settings", choose "Disable front panel jack detection", and save the change by clicking "OK". For Windows® Vista™
F. Enter Windows® system, 1: Double click the icon on the lower right hand taskbar to enter Realtek HD Audio Manager. 2: Click the "Folder" icon at the top-right corner. 3. Check "Disable front panel jack detection". 4. Click "OK".
(Please refer to the following picture)
G. To activate the front mic: For Windows® XP:
Please select the Front Mic as default record device in No. 1.
If you want to hear your voice through Front Mic, please deselect "Mute" in No. 2 For Windows® Vista™:
1.Go to the "FrontMic" Tab in the Realtek Control panel.
Click "Set Default Device" to make the Front Mic as the default record device.
Q (166):
What's the requirement for High Definition Audio to work under Windows® XP 64bit?(2006/2/17)
A:For normal working of High Definition Audio under Windows® XP 64bit, there is a hotfix file provided by Microsoft. Please install the hotfix before installing the audio driver. Otherwise, the audio driver may not be installed successfully.
Please click the link to download the hotfix file:
http://support.microsoft.com/?kbid=901105
Q (34):
Can I use the microphone if I select 6 speakers in C-Media Audio Configuration?(2003/5/9)
A:If you select 6 speakers in C-Media Audio Configuration for 5.1 CH output, all three audio connectors (Line in, Line out and MIC) are defined as output connectors.
Microphone is an input device. So you are not able to use the microphone at this moment.
Q (33):
How do I select "Output Type" in C-Media 3D Audio Configuration?(2003/5/9)
A:Please select "Analog" for "Output Device" in C-Media 3D Audio Configuration.
Q (10):
If I want to use 4/6 speakers, how do I setup 4/6-Channel audio ?(2002/11/26)
A:STEP 1: 4 CH: Connect the front L/R channel to "Line Out", the rear L/R channel to "Line In".
6 CH: Connect the front L/R channel to "Line Out", the rear L/R channel to "Line In", and the Center/Subwoofer channel to "Mic In".
STEP 2:
After installation of C-Media Audio driver, you will find an icon "C-Media Audio configuration" on the taskbar.
STEP 3:
Click the icon, and the screen will show the current audio configuration.
Select "Output" to change your audio configuration. Select "Analog" for Output Type and choose "4 channels" / "6 channels" for your speaker configuration.
Cardápio
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(2007/4/20)
(2007/1/16)
