Question: What is Dr. Debug and how do I troubleshoot with these codes?(2013/2/1) Answer: Dr. Debug is used to provide codes that represent different errors that your system has encountered. Please see the diagram below for reading the Dr. Debug codes and how to troubleshoot.
FF, 00 - 19 D0 - D3
Please check if the CPU is installed correctly and then clear the CMOS.
31 - 3B 51 - 55
Problem related to CPU and memory. Please clear the CMOS. Re-install the CPU and memory.
D4 - D5
PCI resource allocation error. Out of Resources.
D6 92 - 97
The graphics card or iGPU could not be recognized. Please clear CMOS and try re-installing the graphics card. If the problem still exists, please try installing the graphics card in other slots or try other graphics cards.
The keyboard and mouse could not be recognized. Please try re-installing the keyboard and mouse.
9A - 9D
Problem related to USB devices. Please try removing all USB devices.
Question: My system does not start. I have no output on my display. What can I do? (2020/7/1) Answer: Please refer to the following flow chart for basic debugging.
If the procedure above does not help to solve your problem, please contact the seller or local dealer for help. Or go to Support\Contact Technical Support to submit your question. Then our customer service staff will reply to you as soon as possible.